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Comment on Real Life UX: Returning Items to Amazon Makes Me Smileparent

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I don't actually shop that way, I take my chances based on Amazon ratings (not a hard thing as I buy mostly electronics and media). My only direct concern is that he keeps Amazon prices low for my own benefit.

I don't really see the point in artificially trying to keep business models afloat that can't compete. If anything, it's harmful to the free market. It might warm your heart a bit, but the overall benefit to society is to cast your vote (your $) for the most efficient business method.

If you use Amazon exclusively then no problem, all is good.

My only concern was that the advice artificially keeps a business model afloat (Amazon) that relies on the existence of brick-and-mortor stores. Its like people using the local hardware store for advice then buying all the parts at Wal-Mart.

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