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Comment on Real Life UX: Returning Items to Amazon Makes Me Smile

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It's amazing that actually nobody noticed, including the author, the real problem which are vague descriptions of delivery dates, especially for international shippments. This made him to order two different items at the same time as he had no option to either evaluate shippment time in a more precise way or make a conditional FIFO-driven order. And this is the actual flaw in Amazon UX.

And also that it wasn't possible to discern the practical differences between two products where one cost twice what the other did.

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