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Comment on Real Life UX: Returning Items to Amazon Makes Me Smileparent

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The main area I have complaint with is the discovery process for finding digital videos to watch. Once you've used something like Netflix, the Amazon process is awful.

Oh, good point, this is definitely true. I have Prime, but Netflix is so much easier to find stuff on (or even remember that there's stuff there to find) that I've never used any of the included free Amazon video stuff.

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