Rogers support is pretty notorious country wide, I'm sure it still varies at a localized level.
I had a Rogers internet install technician come to my house (for Teksavvy because the gov mandates they run the networks for small operators) and instead of drilling a hole through a wall he opened a window a crack ran the cable through and went home. The girl on the phone couldn't believe my story but I'm sure nothing happened in terms of punishment.
This is the outcome of artificial barriers to competition in the name of national benefit. It doesn't matter how absurd your customer story, neither customers nor the upstart businesses have a choice.
Comments
Rogers support is pretty notorious country wide, I'm sure it still varies at a localized level.
I had a Rogers internet install technician come to my house (for Teksavvy because the gov mandates they run the networks for small operators) and instead of drilling a hole through a wall he opened a window a crack ran the cable through and went home. The girl on the phone couldn't believe my story but I'm sure nothing happened in terms of punishment.
This is the outcome of artificial barriers to competition in the name of national benefit. It doesn't matter how absurd your customer story, neither customers nor the upstart businesses have a choice.