No we don't have automatic updates. The issue was that our updater did not warn customers that their license would not cover the newer version before updating, so those with more than 3 year old licenses were met with a "LICENSE UPGRADE REQUIRED" in the title bar. Sorry to those who were affected by this, the loss of trust is understandable.
We've since added that functionality to the updater. We also don't nag paying customers regardless of whether their license applies.
Comments
No we don't have automatic updates. The issue was that our updater did not warn customers that their license would not cover the newer version before updating, so those with more than 3 year old licenses were met with a "LICENSE UPGRADE REQUIRED" in the title bar. Sorry to those who were affected by this, the loss of trust is understandable.
We've since added that functionality to the updater. We also don't nag paying customers regardless of whether their license applies.
Good reply. Good products. Keep up the good work!