Comment on McDonald's will stop testing AI to take drive-thru orders, for nowparentComments−dangus2yPerhaps the worst thing that could happen is if the AI slows down customer throughput. If it saves money on labor but makes orders take longer that could be a big problem.−moose_man2yAlso all the bad publicity / videos on social media hits their corporate image of competence so it's also damaging their brand.
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Perhaps the worst thing that could happen is if the AI slows down customer throughput. If it saves money on labor but makes orders take longer that could be a big problem.
Also all the bad publicity / videos on social media hits their corporate image of competence so it's also damaging their brand.