Email deliverability in general is difficult, and many governments, especially small local ones, struggle with IT. You can check the email headers to see if DMARC, SPF, DKIM are configured correctly and how your email server is evaluating it.
It's also possible their constituents don't really want their emails. For every important voting reminder, the same system probably also sends out boring old reminders of the latest council meetings and whatnot.
Comments
Email deliverability in general is difficult, and many governments, especially small local ones, struggle with IT. You can check the email headers to see if DMARC, SPF, DKIM are configured correctly and how your email server is evaluating it.
It's also possible their constituents don't really want their emails. For every important voting reminder, the same system probably also sends out boring old reminders of the latest council meetings and whatnot.