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Comment on Recovery after HP tech support bricked my father's laptop

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I think the main lesson is that if you are going to send something for warranty, better to send it as original as possible, otherwise they are going to claim that your modification was the cause of the issue.

That, or they won't notice at all, and when a repair calls for replacing the logic board, say, they'll replace it with one pre-populated with whatever components match the BOM on file for your system, sending the original board populated with your aftermarket components for refurbishing and/or recycling without a second thought.

Yep. It’s illegal but they’ll keep doing it as long as people don’t take them to court.

HP is falling behind the state of the art, though. I hear Samsung would have just stolen the thing.

That would save on shipping.

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