The math didn't add up for us (I work at PostHog). At the rate we were scaling, we would have needed an entire call center's worth of highly trained Kubernetes support engineers to debug everyone's "my pods just died" / "Kafka just stopped" / "what is Zookeeper" problems.

This stack isn't straightforward to manage, and we couldn't crack the code of doing it at scale for other people without even having access to their systems. There was no malicious intent.

Read more here: https://posthog.com/blog/sunsetting-helm-support-posthog