I just got a Framework 16 laptop and can't get it set up because it gives an error that the input module connector board is not detected. I already opened a ticket with support but haven't yet heard back.
The face plate for the touchpad isn't flush with the faceplate with the side panels, which is sort of annoying. It could be resolved by having the touchpad panel the full width of the laptop instead of having spacers. Will there be an option to do that in the future?
Our support team is usually able to respond within 24 hours on weekdays, but if you haven't received a reply in longer than that, check if the response went to spam. Please also let them know about the touchpad.
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I just got a Framework 16 laptop and can't get it set up because it gives an error that the input module connector board is not detected. I already opened a ticket with support but haven't yet heard back.
The face plate for the touchpad isn't flush with the faceplate with the side panels, which is sort of annoying. It could be resolved by having the touchpad panel the full width of the laptop instead of having spacers. Will there be an option to do that in the future?
Our support team is usually able to respond within 24 hours on weekdays, but if you haven't received a reply in longer than that, check if the response went to spam. Please also let them know about the touchpad.