Yes, we've put in detailed information, including a demo video.
More on the background of the app. When we submitted our first update, we had no background music, and Apple's comment was true. We then made the change to incorporate background music and have a music selector to play music from the playlist.
However, no matter what we did afterwards, Apple has always been posting the same response "copy and paste". There's no engagement or changes despite us fixing the problem and posting demo videos with the sound and such.
Comments
Yes, we've put in detailed information, including a demo video.
More on the background of the app. When we submitted our first update, we had no background music, and Apple's comment was true. We then made the change to incorporate background music and have a music selector to play music from the playlist.
However, no matter what we did afterwards, Apple has always been posting the same response "copy and paste". There's no engagement or changes despite us fixing the problem and posting demo videos with the sound and such.
How about appealing to the App Review Board? https://developer.apple.com/appstore/contact/appreviewboard/...
We've tried this too. But beyond the standard "We'll contact you shortly", nothing has happened after weeks (3-4 weeks).
Sorry, that's rough.