I agree the "more technical" UIs (generally--except for egregious examples like CATIA V6) suffer less from sort of arbitrary breakage.
the MBA's and 'Designers' doing the rocking are under the impression they are smarter than the people who built the boat in the first place.
Exactly. It's a function of power and incentives. In the organizations we build there are people who have the power to hurt users, and the incentive to exercise that power in a visible way. They aren't intending to hurt users, that's just a by-product. Instead, they're trying to "delight" users, as if the user is some kind of infantile homunculus instead of a thinking person doing important work.
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I agree the "more technical" UIs (generally--except for egregious examples like CATIA V6) suffer less from sort of arbitrary breakage.
Exactly. It's a function of power and incentives. In the organizations we build there are people who have the power to hurt users, and the incentive to exercise that power in a visible way. They aren't intending to hurt users, that's just a by-product. Instead, they're trying to "delight" users, as if the user is some kind of infantile homunculus instead of a thinking person doing important work.