The author of this article would enjoy this speech by Admiral Rickover, who was deeply experienced with the problems Boeing is experiencing. Admiral Rickover was the father of the nuclear navy.

https://govleaders.org/rickover.htm

Every paragraph is a bomb lobbed directly and accurately at Boeing. Almost every analysis of Boeing is directly spoken to by one of those paragraphs or something else Rickover has said.

To maintain proper control one must have simple and direct means to find out what is going on. There are many ways of doing this; all involve constant drudgery. For this reason those in charge often create “management information systems” designed to extract from the operation the details a busy executive needs to know. Often the process is carried too far. The top official then loses touch with his people and with the work that is actually going on.