I think one of the value propositions / moats / benefit of scale (nowadays) for a mega corp like McDonald's is that the cost of e.g the kiosk software is spread over so tremendously many restaurants.
Even if they do follow local regulations and have mostly "isolated deployments" of things touching customer data, they might still have things like a centralised DNS server or update server for kiosk/POS software etc.
I would be pretty surprised if anno 2024 an organisation like McDonald's had regional independent SWE/Ops teams building essentially the same thing but for their region.
Megacorp and megacorp. Here they are small franchises, not owned by McDonald's.
Of course using basically the same kiosk software makes sense despite being different localisations and different business owners. Having single points of failure globally not so much. I wonder how business owners take functioning sea cables for granted. We have wars in several places on the planet.
A significant number of McDonalds locations in the US are owned by the McDonalds corporation, not franchisees. And McDonalds wields a heavy hand in "encouraging" franchisees to participate in whatever program they're currently running or implementing. This goes from food introductions, to hardware, to back of the office programs.
Of course that's a core of franchising: Limiting the choice of business owners. They have to source your stuff even if choices more suitable for them might exist.
Comments
I think one of the value propositions / moats / benefit of scale (nowadays) for a mega corp like McDonald's is that the cost of e.g the kiosk software is spread over so tremendously many restaurants.
Even if they do follow local regulations and have mostly "isolated deployments" of things touching customer data, they might still have things like a centralised DNS server or update server for kiosk/POS software etc.
I would be pretty surprised if anno 2024 an organisation like McDonald's had regional independent SWE/Ops teams building essentially the same thing but for their region.
Megacorp and megacorp. Here they are small franchises, not owned by McDonald's.
Of course using basically the same kiosk software makes sense despite being different localisations and different business owners. Having single points of failure globally not so much. I wonder how business owners take functioning sea cables for granted. We have wars in several places on the planet.
A significant number of McDonalds locations in the US are owned by the McDonalds corporation, not franchisees. And McDonalds wields a heavy hand in "encouraging" franchisees to participate in whatever program they're currently running or implementing. This goes from food introductions, to hardware, to back of the office programs.
Of course that's a core of franchising: Limiting the choice of business owners. They have to source your stuff even if choices more suitable for them might exist.