After having used Linux for multiple years I had to use macOS (and later Windows) and I found the experience shitty as well (ex: no system way to manage programs, strange multi-user support, annoying forced updates, more complex to setup remote connectivity and others). When my parents computer broke I put a Linux on it, and for them works great (just browsing and occasionally printing a document).

Sure, if something is great for you stick to it, but assuming things about "every day persons" seems exaggerated. I also heard macOS <=> Windows switching experience is "bad" so for me it is more "what people are used to/how much they want to improve" than an inherent "quality".