We read their ToS. Our lawyers read their ToS. It has a vague “we can kick you off if we choose to” part, but removing service with no recourse was not ok. So we told them we would sue them if they didn’t give us access to shred sensitive data and they relented.
This is the sentence, in Hetzners ToS, that you're referring to:
"In the case of non-compliance, we are entitled to lock your access to the Service and/or to your account." Source: https://www.hetzner.com/de/legal/terms-and-conditions/#16
If your lawyers thought that this line means something different than "don't use crypto, mining, etc. we will lock you out", you should change/sue your lawyers. This is a clear as it gets, I see zero fault on Hetzners side.
Comments
We read their ToS. Our lawyers read their ToS. It has a vague “we can kick you off if we choose to” part, but removing service with no recourse was not ok. So we told them we would sue them if they didn’t give us access to shred sensitive data and they relented.
This is the sentence, in Hetzners ToS, that you're referring to: "In the case of non-compliance, we are entitled to lock your access to the Service and/or to your account." Source: https://www.hetzner.com/de/legal/terms-and-conditions/#16
If your lawyers thought that this line means something different than "don't use crypto, mining, etc. we will lock you out", you should change/sue your lawyers. This is a clear as it gets, I see zero fault on Hetzners side.