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Comment on Who is building LLM Chatbots, and what issues are you running into?

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For example, for us, we are building an LLM chatbot that pulls in the data of a technical book publisher. They have 20 years of technical books, and 20 years of videotaped conference talks.

Hard:

- We're using LangChain, which isn't always great

- The data pipeline was trickier than I had initially thought

- Indexing embeddings (in PostGres) is just hard (requires tons of ram)

But the hardest thing has been working on conversation quality. We've started to use LangSmith, which was a godsend for tracing and observability, and came out fairly recently. But it's not perfect and I wish there were better tools out there.

What do you find lacking in LangSmith?

I have been using it since the week it was in private beta, albeit a lot less recently, and thought it was good, though with some confusing UX and a handful of bugs.

Just generally a lot of abstractions that seem sometimes overwrought, and seem to hide details.

I would say that's langchain's ethos as a whole! haha

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