One of the pain point I've actually seen for Slack is Slack Connect becomes disorganized very quickly to the point where you need a custom solution to manage it. I think it is a symptom of the overall problem with Slack. Since Linen is thread first it makes manage these conversations much easier. We do plan on shipping our own version of Slack Connect or even integrating with existing channels.

Pricing wise we're still figuring out. I do think paying for active users is a likely direction though!