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Comment on The Wetware Crisis: The Dead Sea Effect (2008)parent

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Given that software has reuse and abstractions, we should all be embarrassed that there are any menial tasks at all.

A short stint on a Helpdesk will remove any illusion that menial tasks will ever be solved by machines.

The users are actually amazing and seeing what happens is awe inspiring - in a bad way.

I’m talking about in the technology function building systems.

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