Search /is/ an experience, and it always has been. Google is just making that experience suck lately.
UX is the most important feature. Canonical example: Apple. Apple "gets" usability. No other pc manufacturer comes close. Their methods are dubious and I don't agree with all of them, but their stuff works nicer than anything else right now (for the latest number of lay people.)
Other pc mfgs don't even try to design beautiful, elegant hardware and market it to everyone. They think that everyone wants cheap crap, so they deliver and iterate on that. All of Apple's offerings are premium, and you can't argue with their success. /people want nice stuff, not cheap plastic crap/ -- but it gets harder and harder to find nice stuff outside of Apple.
Who still makes a laptop with a 1920x1200 display? Apple. HP and Lenovo did too last I checked, but the industry has largely moved to the cheaper-and-worse 16x9 panels. Apple also cares about obvious stuff that other mfgs ignore. Example: trackpad texture. Even on a $3500 gaming laptop from a specialty mfg, they don't get it and the trackpad is too grippy and hurts your finer after 5 minutes.
Quality is just one corner of the triangle; speed and cost are the other two. Many people value speed or cost in their products more than quality (I am not just talking about computers). Your motto sounds great and all, but it's not how business works.
Comments
Search /is/ an experience, and it always has been. Google is just making that experience suck lately.
UX is the most important feature. Canonical example: Apple. Apple "gets" usability. No other pc manufacturer comes close. Their methods are dubious and I don't agree with all of them, but their stuff works nicer than anything else right now (for the latest number of lay people.)
Other pc mfgs don't even try to design beautiful, elegant hardware and market it to everyone. They think that everyone wants cheap crap, so they deliver and iterate on that. All of Apple's offerings are premium, and you can't argue with their success. /people want nice stuff, not cheap plastic crap/ -- but it gets harder and harder to find nice stuff outside of Apple.
Who still makes a laptop with a 1920x1200 display? Apple. HP and Lenovo did too last I checked, but the industry has largely moved to the cheaper-and-worse 16x9 panels. Apple also cares about obvious stuff that other mfgs ignore. Example: trackpad texture. Even on a $3500 gaming laptop from a specialty mfg, they don't get it and the trackpad is too grippy and hurts your finer after 5 minutes.
BUILD QUALITY OR DON'T BUILD
Quality is just one corner of the triangle; speed and cost are the other two. Many people value speed or cost in their products more than quality (I am not just talking about computers). Your motto sounds great and all, but it's not how business works.