With only 10 customers, the customers are less likely to be uniform than with 1000. With 10 customers automation is overengineering, but you can only get to 1000 customers if your processes are automated.
So the 1000 customer company seems more attractive to an investor (or candidate employee) than the 10 customer company.
Comments
Uniformity and automation.
With only 10 customers, the customers are less likely to be uniform than with 1000. With 10 customers automation is overengineering, but you can only get to 1000 customers if your processes are automated.
So the 1000 customer company seems more attractive to an investor (or candidate employee) than the 10 customer company.