Uline is a 10b/yr eCommerce shipping supply company that has US-based customer support that will answer the phone, with a live person on the other end, within 3 rings max. Customer support is also open 24/7, 365 days a year including all holidays across US, Canada and Mexico.
The key to this being possible is 1) They're a private company 2) that's wildly profitable 3) so they can just hire a ton of customer support without having to answer to shareholders.
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Uline is a 10b/yr eCommerce shipping supply company that has US-based customer support that will answer the phone, with a live person on the other end, within 3 rings max. Customer support is also open 24/7, 365 days a year including all holidays across US, Canada and Mexico.
The key to this being possible is 1) They're a private company 2) that's wildly profitable 3) so they can just hire a ton of customer support without having to answer to shareholders.