It sounds like they are saying the products are entirely discontinued, including subscriptions, but then they say: "In the future, at the time of renewal, customers will be offered the best subscription products to fit their needs."
It's very unlikely you cancel an existing contracted subscription in this space, but you need to send a really strong message to get your customers to move, so I actually think this is intentional to scare them but not get them mad enough to lawyer up.
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Yeah, this is a really unclear announcement.
It sounds like they are saying the products are entirely discontinued, including subscriptions, but then they say: "In the future, at the time of renewal, customers will be offered the best subscription products to fit their needs."
What does that even mean?
It's very unlikely you cancel an existing contracted subscription in this space, but you need to send a really strong message to get your customers to move, so I actually think this is intentional to scare them but not get them mad enough to lawyer up.