Didn't they start with xmpp? Going from nothing to an established standard gets you going quickly, and then modifying that past the point of compatibility is a reasonable (if potentially cutthroat) business decision. Going from a custom standard to an established standard seems to signal that they actually want to embrace it, though of course doesn't rule out that they also want to extend/extinguish it later.
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Why did they adopt xmpp and then drop it?
Didn't they start with xmpp? Going from nothing to an established standard gets you going quickly, and then modifying that past the point of compatibility is a reasonable (if potentially cutthroat) business decision. Going from a custom standard to an established standard seems to signal that they actually want to embrace it, though of course doesn't rule out that they also want to extend/extinguish it later.
The internet was a different place back then.
Everyone, especially regulators, have seen on many occasions now what vendor lock-in looks like and the benefits of open standards.