I'm curious about how the platform team approaches continuous learning and knowledge acquisition. Do they rely solely on post-mortems and incidents, or do they also incorporate insights from training? Are there any benchmarks for success?
Thank you so much for sharing the article; I really appreciate the presentation and concise description of the platform
Most are just focusing on incident response and reactively improving things. That's why a proactive discipline that prevents these issues from happening is dearly missed.
Even when postmortems are done, information continues to exist in team silos as there is no way to share these learning across teams and enterprises. Hence, everyone repeats each others' mistakes.
Comments
I'm curious about how the platform team approaches continuous learning and knowledge acquisition. Do they rely solely on post-mortems and incidents, or do they also incorporate insights from training? Are there any benchmarks for success?
Thank you so much for sharing the article; I really appreciate the presentation and concise description of the platform
Most are just focusing on incident response and reactively improving things. That's why a proactive discipline that prevents these issues from happening is dearly missed.
Even when postmortems are done, information continues to exist in team silos as there is no way to share these learning across teams and enterprises. Hence, everyone repeats each others' mistakes.