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Procedural customer support stuff is one thing, but for a sysadmin to blindly disclose messages between me and my close living friends is appalling. They entrusted me with confidential facts and controversial ideas, and people have literally been ostracized or murdered over affairs and kinky shit.

Hmmm now that you mention it. I completely forgot that your emails can contain damaging info about other (still living) people. Then again, in a world where it's so easy to copy + paste, it's foolish on the part of the discloser to throw around such personal details in an email message.

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