I'm convinced that the feedback I send using the Alexa app goes nowhere. It definitely isn't used to improve Alexa's ability to understand the simple phrase: "play NPR".
Edit: I almost forgot. There was also the time it stopped understanding "stop". It properly parsed the word but didn't know what to do with it. IIRC I had to use the mobile app to stop playback that day.
This is true, now. It is the case that Video, Music, and SmartHome teams took over much of Alexa support in middle of 2022/2023 (many other teams were fired), and the result is basic functionality such as "stop" doesn't work (music, timers, alarms), "play" goes to some random incorrect cache of Music or Video, not News. What happened to the data (including your feedback)? It disappears, of course. Nothing but SMILES (a program designed to only report positive trends and feedback) for Amazon leadership.
Alexa devices are spyware; they listen in on you, and if your device has a camera the camera can be accessed without your knowledge too.
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I'm convinced that the feedback I send using the Alexa app goes nowhere. It definitely isn't used to improve Alexa's ability to understand the simple phrase: "play NPR".
Edit: I almost forgot. There was also the time it stopped understanding "stop". It properly parsed the word but didn't know what to do with it. IIRC I had to use the mobile app to stop playback that day.
This is true, now. It is the case that Video, Music, and SmartHome teams took over much of Alexa support in middle of 2022/2023 (many other teams were fired), and the result is basic functionality such as "stop" doesn't work (music, timers, alarms), "play" goes to some random incorrect cache of Music or Video, not News. What happened to the data (including your feedback)? It disappears, of course. Nothing but SMILES (a program designed to only report positive trends and feedback) for Amazon leadership.
Alexa devices are spyware; they listen in on you, and if your device has a camera the camera can be accessed without your knowledge too.
Unplug this stuff already...