IMO it depends - when you started this, did you have an idea of what you wanted from your customer? How much hand-holding, etc..., and how involved you were/are going to be after delivery of product.
If you want to know how this affects your ideal customer, if you have a customer and you don't mind talking to them, TALK TO THEM! Get their feedback, the good and the bad. I run a small startup in the food&bev space (2 people) and we have a couple of clients - and if there's a day where I don't talk to a customer or wholesale client, I feel as if it's a day wasted. If your customer likes you, or likes your product, they will have something to say, and it's important that they as your user feel like they can have an open line of communication with you. Keeping that line open and active is super important IMO....but that also depends on the scale you'd like to hit and how fast you want to hit it.
Also, what in your mind defines the success of the product?
Comments
IMO it depends - when you started this, did you have an idea of what you wanted from your customer? How much hand-holding, etc..., and how involved you were/are going to be after delivery of product.
If you want to know how this affects your ideal customer, if you have a customer and you don't mind talking to them, TALK TO THEM! Get their feedback, the good and the bad. I run a small startup in the food&bev space (2 people) and we have a couple of clients - and if there's a day where I don't talk to a customer or wholesale client, I feel as if it's a day wasted. If your customer likes you, or likes your product, they will have something to say, and it's important that they as your user feel like they can have an open line of communication with you. Keeping that line open and active is super important IMO....but that also depends on the scale you'd like to hit and how fast you want to hit it.
Also, what in your mind defines the success of the product?