In your hypothetical where a company gives your their services for free, the company runs out of money, goes out of business, and all of a sudden the services that you were relying on are no longer available. That doesn't seem in anyone's interest. Giving away services for free doesn't seem in the interest of users.
In fact we can see first hand how Google search and other Google products have gotten worse because they give them away for free and as a result have to make money by selling their customers eyeballs to advertisers.
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In your hypothetical where a company gives your their services for free, the company runs out of money, goes out of business, and all of a sudden the services that you were relying on are no longer available. That doesn't seem in anyone's interest. Giving away services for free doesn't seem in the interest of users.
In fact we can see first hand how Google search and other Google products have gotten worse because they give them away for free and as a result have to make money by selling their customers eyeballs to advertisers.
Indeed, they'd fail if they really put their customer's interests first. That's what makes their statement an obvious lie.