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Is that true?

If they gave you their services for free, there'd be a limited amount of time until they could no longer give away those services at all (e.g. they run out of money). You can still technically put your own financial gains "first" if they're a necessity to being in a position to put someone else first longer-term.

It's the same reason you give what you can to charity, not just give 100% of your cash every time you have any.

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