Countless people have had replacement AirPods without issue, so what’s different here?
We need more information.
What do you mean “their software didn’t work”? Was this special tooling used by Apple support, or did you remove the AirPods from your account manually?
Did you escalate the situation? Call the support line?
If you remove the replacement AirPod, does the original one still work? If not, why not?
Comments
Countless people have had replacement AirPods without issue, so what’s different here?
We need more information.
What do you mean “their software didn’t work”? Was this special tooling used by Apple support, or did you remove the AirPods from your account manually?
Did you escalate the situation? Call the support line?
If you remove the replacement AirPod, does the original one still work? If not, why not?
Can you get a refund on your botched replacement?
It's a thread. The issue is Apple identifying the pair as mismatched
I see only see three messages and none of them answer any of these questions. Am I using X wrong?