Went to a physical big box store (it was a future shop, same difference).
Had to wait 10 minutes for service because one employee was selling the other employee an ipad.
When I finally got an employee's attention, they didn't have my part (a USB->SATA adapter), they acted like I was inconveniencing them, and I noticed for parts they did have they were charging a ridiculous amount. Standard 3-prong power cable for more than $25 ridiculous.
They have some intrinsic advantages to the web store (real salespeople interaction, physical handling of goods) but with the net experience being so negative they are not leveraging these advantages well enough to compete with the speed and ease of online shopping.
Comments
Went to a physical big box store (it was a future shop, same difference).
Had to wait 10 minutes for service because one employee was selling the other employee an ipad.
When I finally got an employee's attention, they didn't have my part (a USB->SATA adapter), they acted like I was inconveniencing them, and I noticed for parts they did have they were charging a ridiculous amount. Standard 3-prong power cable for more than $25 ridiculous.
They have some intrinsic advantages to the web store (real salespeople interaction, physical handling of goods) but with the net experience being so negative they are not leveraging these advantages well enough to compete with the speed and ease of online shopping.