But if they had a cheaper support model, the large corporations would also pay less, and they'd make even less money overall.
Not to mention: support engineers are expensive, and researching tickets take a lot of time.
Not sure, you can have more customers but fixed number of issues. I am researching into it. You may crowdsource issue solving and have revenue sharing enabled.
Comments
But if they had a cheaper support model, the large corporations would also pay less, and they'd make even less money overall. Not to mention: support engineers are expensive, and researching tickets take a lot of time.
Not sure, you can have more customers but fixed number of issues. I am researching into it. You may crowdsource issue solving and have revenue sharing enabled.