Newsflash: people get defensive when you act aggressively. If the person you are requesting something from asks you to act more calmly ('? why the agressive tone'), why don't you do that? All of this wouldn't happen if, when requested, she simply explained her objection.
Unless, of course, your purpose is not to convince the other side to take down the video, but make as much of a scene as you can.
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Newsflash: people get defensive when you act aggressively. If the person you are requesting something from asks you to act more calmly ('? why the agressive tone'), why don't you do that? All of this wouldn't happen if, when requested, she simply explained her objection.
Unless, of course, your purpose is not to convince the other side to take down the video, but make as much of a scene as you can.
Correct. But there will always be trolls. That won't be the first time, nor the last time they get nastily toned messages.
They could have handled it a lot better. Bringing her employers into it? Etc.