I’m an individual user. Well, I was. Because you don’t give people like me a path to protect my personal information, not only did I successfully chargeback my yearly subscription, but I made sure to talk to people I evangelized Grammarly and ensure they stop using the app as well.
I really don’t understand why as an individual my privacy is unimportant.
Hey! I'm really sorry to hear this. Regardless of which type of user you are, we aren’t here to misuse your personal information. I work in security and am a Grammarly user. Your privacy, just like mine and any other person using Grammarly, is important. Period.
As I mentioned before, we go to great lengths to ensure that training data can’t be linked to your account or to you personally, and it’s de-identified and randomly sampled. If this doesn’t help, I know our Support team will also assist with the chargeback request.
Comments
I’m an individual user. Well, I was. Because you don’t give people like me a path to protect my personal information, not only did I successfully chargeback my yearly subscription, but I made sure to talk to people I evangelized Grammarly and ensure they stop using the app as well.
I really don’t understand why as an individual my privacy is unimportant.
Hey! I'm really sorry to hear this. Regardless of which type of user you are, we aren’t here to misuse your personal information. I work in security and am a Grammarly user. Your privacy, just like mine and any other person using Grammarly, is important. Period.
As I mentioned before, we go to great lengths to ensure that training data can’t be linked to your account or to you personally, and it’s de-identified and randomly sampled. If this doesn’t help, I know our Support team will also assist with the chargeback request.