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Comment on Ask HN: What if we discovered LLMs 10 years ago?

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Would anything be that different today?

You think today that as a mere mortal it is impossible to reach a human being at any BigTechCo. In 10 years you will remember to the state of today's customer support, and call it the golden age of human interaction - you will have the same garbage interaction with all companies, big or small.

If LLMs were there 10 years, we would have already arrived to that point.

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