Did overall Groupers scheduled also go down once people realized they couldn't cancel without having to do it themselves? also, is the no-show rate still 0.2% after implementing this policy? I find it hard to believe these other metrics didn't move at least a little bit.
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Did overall Groupers scheduled also go down once people realized they couldn't cancel without having to do it themselves? also, is the no-show rate still 0.2% after implementing this policy? I find it hard to believe these other metrics didn't move at least a little bit.