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Comment on Intro to Social Hacking: How we lowered our cancellation rate by 90%

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i dig how you changed the cancellation process, because it encourages ppl to do what your app is intended to do - get groups of 3 together in real life. your old policy was giving incentives for your core mission NOT to happen. i wonder how your service plans to thrive in nyc, where a similar service - ignighter - had to go to india to really succeed. would love to hear your thoughts.

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