Fine, take that at face value, but if the costumers are managing employee performance and attendance is managed by the time clock, what are the line managers managing?
I don't know how the org structure is like at the DSPs that Amazon contracts with, but do they even have "line managers" in any meaningful sense? Given that DSPs are basically small businesses, I find it unlikely that the owner will needlessly add "line managers" that don't do anything. If anything, the "line manager" is probably the owner, who has a bunch of clerical/admin tasks in addition to being "manager".
This review thing is happening all over the place. Have management levels dropped noticably? Put another way: Are customers reaping lower prices due to this labor now being asked of them?
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What's the non self checkout version then? Staking out the delivery drivers a few times a year to see how they do? That seems like a massive hassle.
Fine, take that at face value, but if the costumers are managing employee performance and attendance is managed by the time clock, what are the line managers managing?
I don't know how the org structure is like at the DSPs that Amazon contracts with, but do they even have "line managers" in any meaningful sense? Given that DSPs are basically small businesses, I find it unlikely that the owner will needlessly add "line managers" that don't do anything. If anything, the "line manager" is probably the owner, who has a bunch of clerical/admin tasks in addition to being "manager".
This review thing is happening all over the place. Have management levels dropped noticably? Put another way: Are customers reaping lower prices due to this labor now being asked of them?