I have noticed that for all couriers in Spain (and we did get called many times because they couldn't find our place), but in Germany it's very uncommon.
It's very common in Denmark, and it makes it easy for the courier company to leave the package at a kiosk or parcel locker instead of trying to deliver several times.
I was called several times for packages sent to work when the office was closed to non-essential staff, as there was no receptionist and it wasn't clear the building was open. (Business parcels are generally not redirected to a kiosk.)
I can't remember being called for personal deliveries. It's more common to just get an automatic text saying which nearby kiosk/locker has the parcel, with a code to claim it.
The building not open problem is annoying. UPS seems to understand it but lots of the courier companies are still learning. I’ve had to paste a large sign to the door saying “I’m here please call X and don’t return as undeliverable”.
Comments
I have noticed that for all couriers in Spain (and we did get called many times because they couldn't find our place), but in Germany it's very uncommon.
It's very common in Denmark, and it makes it easy for the courier company to leave the package at a kiosk or parcel locker instead of trying to deliver several times.
I was called several times for packages sent to work when the office was closed to non-essential staff, as there was no receptionist and it wasn't clear the building was open. (Business parcels are generally not redirected to a kiosk.)
I can't remember being called for personal deliveries. It's more common to just get an automatic text saying which nearby kiosk/locker has the parcel, with a code to claim it.
The building not open problem is annoying. UPS seems to understand it but lots of the courier companies are still learning. I’ve had to paste a large sign to the door saying “I’m here please call X and don’t return as undeliverable”.