They just cultivated the same howling mob of die-hard fans to shield themselves from valid criticism. Its way cheaper to run a hype-cult then produce good products or perform a clean up after a PR-Disaster.

Meanwhile they absurdly managed to make people beg for technological innovations fromt he main group at fault for technologic stagnation aka huge undefeatable monpolies.

To be emotional towards a company, means to become a p3wn.