Skip to content

Comment on Is Apple making implausible iPhone satisfaction claims?parent

Comments

And also, how valid would you consider a "satisfied" rating from an iPhone 14 owner who'd never owned anything but an iPhone?

Why wouldn’t it be valid? If somebody says they’re satisfied with something, take them at their word. There’s no shortage of people who complain about anything and everything, especially if they paid money for the thing in question, and especially if they paid a lot of money.

Apple is a single vendor that makes a very small number of models and earned $205.49 billion on iPhones alone in 2022. This excludes a lot of their “services” revenue of which I’m convinced the Lion’s share and then some is also basically just iPhone revenue that wouldn’t exist without specifically the iPhones tied to them. You don’t get anywhere near that for one company on one hardware product division in one year without some seriously high customer satisfaction and repeat buyers.

AboutSource Built by g1lg1l

Hackerly is an independent reader for Hacker News, built on the public HN API. Not affiliated with Y Combinator.