It’s not a survey of the general public, though. That’s why the OP article is nonsense. This is most-likely a NetPromoter survey. It is a survey of verified iPhone purchasers/owners just after the 14 day return window who decided to keep it. It’s self-selective but it’s not unattainable like the article claims.
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It’s not a survey of the general public, though. That’s why the OP article is nonsense. This is most-likely a NetPromoter survey. It is a survey of verified iPhone purchasers/owners just after the 14 day return window who decided to keep it. It’s self-selective but it’s not unattainable like the article claims.
It is not a NetPromoter survey as clearly outlined in the article. It is a non-representative 451 Research survey.