For what alternative? My 14 Pro is way too big, and the camera software is meh, but the lower models have really nerfed cameras and I'm too entangled in the Apple ecosystem to switch to Android even if there were better options. 80% satisfaction seems reasonable, most people seem to like the big phones, and 20% of people with some major complaint or other sounds plausible.
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What is "satisfaction"? Minor gripes are still "satisfaction", IMHO. At the price point I would expect someone not satisfied to return the phone.
For what alternative? My 14 Pro is way too big, and the camera software is meh, but the lower models have really nerfed cameras and I'm too entangled in the Apple ecosystem to switch to Android even if there were better options. 80% satisfaction seems reasonable, most people seem to like the big phones, and 20% of people with some major complaint or other sounds plausible.