Personally, I think JIRA is awesome. I’ve seen the absolute disaster that is enterprise software and the cloud version of JIRA is not a disaster.
Everyone hates ticketing systems. But I think that’s because people hate spending time on things that aren’t relevant to them. They all get in the way of someone’s desired workflow. (Did I, a champion of organization, fill out my time sheet? No. No I did not. grumbles)
JIRA’s strength is being mediocre for just about everyone. No one’s workflow can be implemented 100%, but it can be customized enough for most purposes.
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Personally, I think JIRA is awesome. I’ve seen the absolute disaster that is enterprise software and the cloud version of JIRA is not a disaster.
Everyone hates ticketing systems. But I think that’s because people hate spending time on things that aren’t relevant to them. They all get in the way of someone’s desired workflow. (Did I, a champion of organization, fill out my time sheet? No. No I did not. grumbles)
JIRA’s strength is being mediocre for just about everyone. No one’s workflow can be implemented 100%, but it can be customized enough for most purposes.
"JIRA’s strength is being" amazing for enterprise development teams and mediocre for everyone else.