The goal for business is to basically replace everyone with a computer, so I'd be worried about, everyone :)
But actually, what is interesting to think about is that the desire to learn English will likely start to diminish from this. If there is little gain to learning it, like, the computer will just take your job, would you still bother?
I mean some will remain interested, but many won't.
I live in Colombia and can testify that the demand to know English is enormous, and dwarfs the subset of demand for which call center work is responsible. Programming languages are documented in English. Scientific papers are written in English. Jobs in America require English. International travel outside of Latin America is much easier if you speak English. Etc.
Comments
The goal for business is to basically replace everyone with a computer, so I'd be worried about, everyone :)
But actually, what is interesting to think about is that the desire to learn English will likely start to diminish from this. If there is little gain to learning it, like, the computer will just take your job, would you still bother?
I mean some will remain interested, but many won't.
I live in Colombia and can testify that the demand to know English is enormous, and dwarfs the subset of demand for which call center work is responsible. Programming languages are documented in English. Scientific papers are written in English. Jobs in America require English. International travel outside of Latin America is much easier if you speak English. Etc.