My friend was trying to get support for a software bug with his young daughter's electric wheelchair. He had submitted the support form on the manufacturer's site and not heard anything back in weeks.
He wanted to know if I could help with the wheel chair, I could not. However, I filled out and submitted
support form with the inspector open. The ajax response was an HTTP 500 database error but the inept UI said "Thanks for Contacting Us" indicating success.
I contacted them about it via Twitter and they straightened it out and got in contact with my friend within a couple days.
Comments
My friend was trying to get support for a software bug with his young daughter's electric wheelchair. He had submitted the support form on the manufacturer's site and not heard anything back in weeks.
He wanted to know if I could help with the wheel chair, I could not. However, I filled out and submitted support form with the inspector open. The ajax response was an HTTP 500 database error but the inept UI said "Thanks for Contacting Us" indicating success.
I contacted them about it via Twitter and they straightened it out and got in contact with my friend within a couple days.
Haha, that's amazing. Simple but effective, and not a bad cause either.