People get frustrated and still use completely inconsistent softwares. Windows is still the most used operating system on desktop, and is a complete mess of consistency. That never blocked people from doing what they want. Just to say, consistency is great to have, but isn’t really what drives people decision making.
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To be honest, most people don’t care if an application is consistent with their operating system. They care first and foremost about features.
People do care about usability. When things work as you expect, you find your way around quickly and are less likely to get frustrated.
People get frustrated and still use completely inconsistent softwares. Windows is still the most used operating system on desktop, and is a complete mess of consistency. That never blocked people from doing what they want. Just to say, consistency is great to have, but isn’t really what drives people decision making.