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Comment on “Churn” isn't a metric, it's people rejecting you–grow from it

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The only platform that fixes every type of churn for you.

Imagine someone were to lose a family member and as a result they decide that meal planning has become too much of stressor in their daily life. So they sign up for HelloFresh (use promo code "HN" for 15 free meals). As time goes on, things slowly return to normalcy– life goes on. They no longer feel like meal planning is too much of a burden.

I wonder what churnkey's plan would be to retain this customer.

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