thanks @sebastienrouif for bringing that up! Comprehensive bug reports is indeed one of the big use case we expect.
Imagine if the support team could spin up the same device mentioned in the customer ticket, reproduce the bug, and then just share the replay with the dev. No more painful back n forth with the dev ("sry, can't reproduce, what was the device again?"). And the dev gets the whole info he needs (annotated recording, steps to reproduce, device & OS version) to reproduce, and even some info to start investigating (app logs and network requests). It's like making your support team score hole-in-ones every time they tee off. We just slashed the time to fix.
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getting context on bug reports are such a pain on mobile, replays would be super useful for nailing bug reports
thanks @sebastienrouif for bringing that up! Comprehensive bug reports is indeed one of the big use case we expect.
Imagine if the support team could spin up the same device mentioned in the customer ticket, reproduce the bug, and then just share the replay with the dev. No more painful back n forth with the dev ("sry, can't reproduce, what was the device again?"). And the dev gets the whole info he needs (annotated recording, steps to reproduce, device & OS version) to reproduce, and even some info to start investigating (app logs and network requests). It's like making your support team score hole-in-ones every time they tee off. We just slashed the time to fix.